Effective Date: 07/14/25
At Dhar Distributors, we aim to deliver your orders quickly, safely, and efficiently. This Shipping Policy outlines how we handle order processing, delivery timelines, and shipping charges.
1. Order Processing
Orders are processed within 1–2 business days after confirmation.
Orders placed on weekends or public holidays will be processed on the next working day.
2. Shipping Methods & Delivery Time
We currently offer shipping across Pakistan via trusted courier services.
| City/Region | Estimated Delivery Time |
|---|---|
| Major Cities (e.g., Karachi, Lahore, Islamabad, Rawalpindi) | 2–4 business days |
| Other Areas & Remote Regions | 3–7 business days |
Please note that delivery times may vary during holidays, sales, or due to unforeseen courier delays.
3. Shipping Charges
Flat Rate Shipping: [Insert Fee if applicable, e.g., PKR 250 across Pakistan]
Free Shipping: Available on orders above [Insert Threshold, e.g., PKR 5000]
Shipping fees (if any) will be calculated and displayed at checkout.
4. Order Tracking
Once your order is shipped, you will receive a tracking number via SMS, WhatsApp, or email. You can use this number to track the status of your shipment.
5. Delivery Issues
If your order is delayed or hasn’t arrived within the estimated time, please contact us:
Phone: 0313-5777560
Email: Dhar.distributor1@gmail.com
Address: Office #08, Chacha Sadiq Plaza, Naswari Bazar, Near Hamilton Road, Rawalpindi
6. Damaged or Missing Items
If you receive a damaged package or notice missing items:
Contact us within 48 hours of delivery.
Provide order details and photos (if applicable).
We will investigate and offer a replacement, refund, or other appropriate resolution.